The networking event at our Seattle Washington Bytegrid has been cleared up.
Our Annapolis Data Center Location phone system is currently undergoing maintenance and not all lines are operational. If you need assistance, please submit a support ticket through portal.bytegrid.com or call 410-897-1050 Option 1
We are currently experiencing a network incident at the Lynnwood Data Center technicians have been dispatched. We will update when we have more details. 3:10 AM
**UPDATE** 3:40 AM
The incident has been isolated and cleared. The customer impact would have been packet loss.
Lynnwood Data Center is currently experiencing difficulties with its phone systems. We are in the process of restoring the systems. Lynnwood is still able to access the ticketing system. Customers can call in to the Annapolis Data Center at 410-897-1050 option 0, or send in a ticket at https://portal.bytegrid.com if they have any questions or concerns.
This post will be updated when the phone systems are restored.
Update: Lynnwood’s phone system has been restored.